Garrett Holmes Denver · replies within one business day

Entry № 000 · The pitch

Most businesses don’t have a software problem.
They have a process problem.

I’m an executive assistant turned systems builder. I’ve spent my career inside the actual workings of organizations — calendars, schedules, spreadsheets, invoices, the report someone retypes every Friday. Now I build the software that makes those jobs disappear.

Not a web developer with a portfolio of landing pages. An operator who ships working systems: a hospital scheduling app, an around-the-clock monitoring service, a data product scoring 111 cities. If your business runs on paper, memory, or one overworked spreadsheet — I should see it.

You keep the ledger. You lose the paper.

What I do

Schedule of services

  1. A.

    Process rebuilds

    Find the process eating your week — the paper schedule, the retyped Friday report, the spreadsheet-and-email relay — and replace it with a system that runs itself.

    Proof: case file № 001 →

  2. B.

    Internal tools

    Small, sturdy software shaped exactly to how your business works, instead of forcing your business into off-the-shelf shapes.

    Proof: case file № 003 →

  3. C.

    Integrations & automation

    Make the tools you already pay for talk to each other — even the ones that were never designed to. No API has ever been the end of the conversation.

    Proof: case file № 002 →

  4. D.

    Operator’s eye

    Books, taxes, margins, admin. I read a business the way an executive assistant runs one: end to end, nothing beneath notice.

    Proof: case file № 005 →

Case files

Selected entries, audited

№ 001 Process rebuild · Internal tool National Jewish Health

The schedule that lived on a piece of paper

A hospital float pool ran its entire schedule on one physical sheet of paper. I replaced it with a mobile scheduling system staff use from a text-message link — while keeping the spreadsheet the source of truth.

№ 002 Integration · Automation · Publishing Production system · self-initiated

Watching an app that has no API

Too Good to Go surplus-food "drops" sell out in minutes and the app tells no one. I built a resident service that watches it around the clock, pings Telegram the instant a bag comes back, and publishes a daily almanac of drop patterns to the web.

№ 003 Data product · Design system Product build

When to be where

Nomad List tells slow travelers where to go. Monsoon tells them when. It scores 111 cities, month by month, across weather, air quality, safety, seasonality, events, and cost — with a year-planner that tracks Schengen 90/180 compliance.

№ 004 Client engagement · Conversion architecture Woodson Aerial · aerial cinema, Austin

The credits were real. The site was a template.

A drone cinematography company with genuine credits — Netflix, Hulu, HBO Max, NYT Magazine, Red Bull, Meta — had a perfectly serviceable template site that undersold them. I rebuilt it around the one action that pays the business: a stranger asking for a quote.

№ 005 Research · Data reconciliation · Public utility Community resource, self-directed

A city’s trivia schedule, 157 comments long

No single source knew every trivia night in the Denver metro. I reconciled a 157-comment Reddit thread and eight host directories into one audited dataset — 259 venues, 271 weekly events — and shipped it as a single self-contained page that answers the question before your thumb reaches the map.

№ 006 Data pipeline · Automated publishing Community dataset, made usable

The best data in town was a spreadsheet

The most complete list of Denver concerts lived in a community-maintained spreadsheet — twelve monthly grid tabs, venues as columns, unreadable on a phone. I built a pipeline that reads it every morning and republishes it as a fast, shareable site: 3,200-plus shows across 39 venues, 96% carrying a real ticket link. No database, no server, no accounts.

Further entries

  • TrackCerts — Certification tracking without the spreadsheet sprawl
  • NAVSEA Standard Items — Making a dense federal spec actually navigable

The operator

Statement of account

Jack of all trades is usually an insult with a comma in it. In a small business it’s the whole job: the same week can demand a process map, a pivot table, a difficult phone call, and a working deploy. That’s the week I’m built for.

  • Years as an executive assistant — the person who actually knows how the place runs.
  • Airbnb owner-operator: pricing, turnover, maintenance, guest ops.
  • Does his own taxes — down to item-level depreciation schedules.
  • Manages his own investments; comfortable reading a P&L and a lease alike.
  • Ships real software, from hospital scheduling to resident monitoring services.

The first engagement

Fixed price · fixed week

The Process Audit

Most consulting starts with a proposal about a proposal. This starts with a week of work at a fixed price. I spend it inside your operation — watching the work actually happen — and you walk away with:

  • A written map of the process that’s eating your week — every step, every handoff, every retype.
  • The number: what that process costs you per year, in hours and in dollars.
  • A ranked fix list — what to automate, what to buy off the shelf, what to leave alone — with an honest build-versus-buy call on each.
  • A fixed quote for the top fix, if you want it built.

Not a fit: brochure redesigns for their own sake, logo work, or a retainer with no problem attached. Not sure the mess costs $1,500? Run the worksheet →


Send me the mess.

Photograph the whiteboard. Photograph the paper schedule, pen edits and all. Screenshot the spreadsheet with nineteen tabs. Send it — no explanation required — and I’ll reply with what I see in it, within one business day.

[email protected]

Prefer a plain email with no photo? That works too.


Garrett Holmes — The Operations Ledger

Composed by hand in Denver. Replies within one business day.